Automation of daily tasks in the training center can not only save time, it can help the center grow without additional staff. Automated confirmation letters and reminder notices helps to increase attendance rates. How about automating student history, student certificate delivery, and certification reminders? Would you like to assign an entire training program based on someone’s job? Would you like your instructors notified when they are assigned to teach a specific class? TrainingForce can be configured to automate many of the day-to-day tasks associated with training.
Many organizations provide training in many ways – traditional classroom sessions, self-paced online programs, or even webinars. With TrainingForce, students can easily register for any training you offer. Do students need to complete a variety of classes as part of the on-boarding with your organization? They can register for all those classes with one process as part of an education program. Students can easily find and register for a course, class, program, or self-paced learning opportunity with ease. You control minimum and maximum registrations; whether wait-listing is allowed; and even which specific confirmation e-mail the student gets. Do registrations need to be approved before registration is allowed? Only TrainingForce allows an organization’s training coordinator, the student’s supervisor or mentor, or even the class instructor to control the registration approval process.
Communication is key in any training organization. Students expect you to contact them about upcoming training, to confirm registrations and to alert them to changes in location or schedule. Clear, effective communication helps ensure students arrive prepared for your classes. Confirmation letters can include directions to the site, instructor contact information, and almost any other information you wish to provide. How often do you communicate with students after training? Send a quick thank you note to all attendees. Was there a question that was unanswered in class? Use a follow-up e-mail to clear up the issue or provide links to additional information.
When students register but fail to attend training it affects the organization. TrainingForce can be configured to send reminder e-mails to students asking them to confirm their planned attendance or giving them the easy option to cancel the registration. Confirmation e-mails can include specific directions to a room or site and instructor contact information. Last minute changes to a class can be easily integrated to the confirmation e-mail. For self-paced learning activities, the confirmation includes all the pertinent links or access information.
Does your organization have a new training program or service that your students may be interested in? Do you have students who need refresher or recertification training? TrainingForce can send notices prior to expiration, encouraging students to attend a class to prevent expiration. Automatically generate marketing e-mails based on demographics, classes taken or not taken, or group assignments within the database.