We're here to help.  How?  Most importantly, you won't get put on hold endlessly or speak with a rep who is unfamiliar with your account or our technology.  We are here to make sure that your system enjoys maximum uptime. In those instances where there are issues, we are here to resolve them in a professional, friendly manner.

• By answering your quesitons.
• By extending the software.
• By sharing our experiences with others.
• By being accessible and open to suggestions.
• By being honest.

Telephone and E-mail

Our friendly support staff is ready to help your team make the most of TrainingForce.  Tech support can be reached via telephone and email.  We take great measures to provide fast, friendly and dependable customer support.

TrainingForce Support Portal

Clients have access to an online support tool where Oak Tree Systems shares questions and issues raised to the support staff.  Clients can ask low-priority questions, submit service or feature requests, bug reports and access backup data. You can review a library of articles and documents related both to TrainingForce in general, and to your account.  The support portal also shares tips and tricks from other TrainingForce users.

Your Choice  |  Our Technology  |  Our Service & Support  |  Data Management